Privacy Policy 

Effective Date: October 9, 2024

At Alexia Global School, we value your privacy and are committed to protecting your personal data.

This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our platform, whether as a student or teacher. By accessing or using Alexia Global School, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information from users:

a. Personal Information

When you create an account or use our services, we may collect personal information such as:

• Name

• Email address

• Date of birth

• Contact details

• Payment information

• Educational background (for teachers)

• Profile photos or avatars (optional)

b. Automatically Collected Information

We may collect information automatically, including:

• Device type (e.g., mobile, desktop)

• IP address

• Browser type and settings

• Operating system

• Usage data (e.g., time spent on the platform, pages visited)

c. Cookies

Our platform uses cookies and similar technologies to enhance your user experience, track usage patterns, and remember your preferences. You can modify your cookie settings through your browser at any time.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services

• Facilitate communication between students and teachers

• Process transactions and payments

• Personalize user experiences and provide relevant content

• Send notifications and updates related to courses or platform activities

• Respond to customer service requests and inquiries

• Enforce our Terms and Conditions

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors (e.g., payment processors, cloud hosting) who help us provide the services you use. These third parties are bound by confidentiality agreements and cannot use your data for purposes other than to assist Alexia Global School.

• Legal Compliance: We may disclose your personal information if required to do so by law, or if such disclosure is necessary to comply with a legal process, protect our rights, or prevent illegal activities.

4. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected unless a longer retention period is required by law. Upon the closure of your account, we will delete or anonymize your data, unless retention is necessary for legal purposes.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about

you.

• Correction: You can request corrections to inaccurate or incomplete data.

• Deletion: You can request the deletion of your personal data in certain circumstances.

• Restriction: You can request that we restrict the processing of your data.

• Portability: You have the right to request a copy of your data in a structured, machine-readable format.

• Objection: You may object to the processing of your data, particularly for direct marketing purposes.To exercise any of these rights, please contact us at info@alexiaglobalschool.com. We will respond to your request within the legal time frame applicable to your jurisdiction.

6. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our security protocols include encryption, secure servers, and regular monitoring for vulnerabilities. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Alexia Global School is not intended for use by children under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us, and we will take steps to delete the information.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party services you interact with.

9. International Data Transfers

If you access Alexia Global School from outside our primary operating countries, your personal information may be transferred to servers in other countries, which may have different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and significant updates will be communicated to you via email or platform notifications.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled,

please contact us at:

Email: info@alexiaglobalschool.com